Privacy Policy

  1. General Provisions
    1.1. This Privacy Policy describes how the self-employed person Kristīne Vilčinska, Reg. No. 15087611877, Sīkā iela 4, Riga, LV-1024 (hereinafter referred to as the “Data               Controller”) collects, processes, and stores personal data obtained from clients and visitors of the website www.kvcandles.lv (hereinafter referred to as the “Data               Subject” or “You”).
    1.2. Personal data is any information relating to an identified or identifiable natural person (i.e., the Data Subject). Processing means any operation performed on                   personal data, such as collection, recording, alteration, use, viewing, erasure, or destruction.
    1.3. The Data Controller observes data processing principles established by law and confirms that personal data is processed in accordance with applicable legislation.
  2. Collection, Processing, and Storage of Personal Data 
         2.1. The Data Controller collects, processes, and stores personally identifiable information mainly through the online store website and email communication.
         2.2. By visiting and using the services of the online store, you agree that any information provided is used and managed in accordance with the purposes set out in this                 Privacy Policy.
         2.3. The Data Subject is responsible for ensuring that the submitted personal data is accurate, correct, and complete. Knowingly providing false information is                                    considered a violation of this Privacy Policy. The Data Subject must immediately notify the Data Controller of any changes to the provided personal data.
         2.4. The Data Controller  is not liable for any losses incurred by the Data Subject or third parties resulting from the submission of false personal data.

      3. Processing of Customer Personal Data

        3.1. The Data Controller may process the following personal data:
        3.1.1. First and last name
        3.1.2. Date of birth
        3.1.3. Contact information (email address and/or phone number)
        3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)
        3.1.5. Any other information provided during the use of the website services or when contacting us.

        3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the provided data using publicly available registers.

        3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):

              a) the Data Subject has given consent to the processing of their personal data for one or more specific purposes;

              b) processing is necessary for the performance of a contract to which the Data Subject is a party or in order to take steps at the request of the Data Subject prior to                     entering into a contract;

              c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

               f) processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party, except where such interests are overridden                    by  the interests or fundamental rights and freedoms of the Data Subject which require protection of personal data, in particular where the Data Subject is a child. 

        3.4. The Data Controller stores and processes the Data Subject’s personal data as long as at least one of the following criteria exists:

        3.4.1. The data is necessary for the purposes for which it was received;

        3.4.2. While the Data Controller and/or Data Subject can exercise their legitimate interests in accordance with external regulatory enactments, such as submitting                               objections or bringing or defending legal claims;

        3.4.3. While there is a legal obligation to retain the data, for example under the Accounting Law;

        3.4.4. While the Data Subject’s consent for the relevant data processing is valid, unless there is another legal basis for processing. 

                 When the above conditions no longer exist, the retention period for personal data expires and all relevant personal data is permanently deleted from computer                         systems and electronic and/or paper documents, or such documents are anonymized.  

         3.5. To fulfill obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who process data on behalf of                 the Data Controller, such as accountants, courier services, etc. The data processor is also considered a data controller. Payment processing is provided by AS                             Swedbank; therefore, personal data necessary for payment execution is transferred to AS Swedbank.   

               Upon request, we may transfer your personal data to state and law enforcement authorities to protect our legal interests, including preparing, submitting, and                           defending legal claims.  

         3.6. In processing and storing personal data, the Data Controller implements organizational and technical measures to protect personal data from accidental or                             unlawful destruction, alteration, disclosure, and any other unlawful processing.

        4. Rights of the Data Subject

            4.1. In accordance with the GDPR and the laws of the Republic of Latvia, you have the right to:
            4.1.1. Access your personal data, receive information about its processing, request a copy of your personal data in electronic format, and the right to data portability;
            4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data;
            4.1.3. Request erasure of your personal data (“right to be forgotten”), except where the law requires data retention;
            4.1.4. Withdraw your previously given consent to personal data processing;
            4.1.5. Restrict the processing of your data — the right to request that we temporarily stop processing all of your personal data;
            4.1.6. Lodge a complaint with the Data State Inspectorate.                                                                                                                                                                                                             Requests to exercise your rights may be submitted electronically by emailing: [email protected].

           5. Final Provisions  

           5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the                                    protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as the laws and regulations in                   force in the Republic of Latvia and the European Union.

           5.2. The Data Controller reserves the right to make changes or additions to the Privacy Policy at any time without prior notice. Amendments enter into force upon                           publication on the website www.kvcandles.lv.